When something is offered by the organisation it is a formal offering and some people feel constrained by that. Hence the very same reason why so many learning Centres, LMSs and intranets fail to fully engage, and communities like TJ Online and TrainingZone work so well. People opt in. Sure we ignore the web (1.1 2.0 & 3.0) at our peril but the biggest thing that we need to change is our attitude to control and doing for our learners.
We should support their use of third party applications and not limit them to using our own. If we think we have a challenge in control - wait for the future - the young people joining the world of work at the moment are years behind the 14-16 year olds - and they have a very different attitude to web 2.0 - they use these tools - as tools not environments to live within (unlike the 18-30s) who seem to exist within the virtual world.
So my view is offer the technology by all means - but only as ONE solution - NOT THE solution. let the learners find and own they own technology adjuncts.
Mike Morrison is director of RapidBI, an organizational effectiveness consultancy. He has been involved in HR, OD and strategic development for over 20 years. He can be contacted via www.rapidbi.com/
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